If you prefer not to renew, you may cancel your subscription at any time. Cancellation instructions are included on the checkout page and in your confirmation email.
To ensure a smooth cancellation process, please follow the steps below based on how you purchased your subscription:
For PayPal or Credit Card Subscribers：
To avoid any further charges, be sure to cancel before the current billing period ends.
-
In the JustFit mobile app → open Profile → Manage Subscription and follow the prompts.
-
Or → click Justfit Subscription Management (https://justfit.app/my-account?tab=subscription), sign in, and cancel your plan.
-
Need help? Send us a new support request from the same e-mail address you used at checkout, and we’ll link your account and cancel the subscription for you.
For Apple App Store Subscribers:
Subscriptions are handled entirely by Apple, and JustFit doesn’t have the authority to cancel them for you. You can turn off auto-renew at any time in your Apple ID settings. To avoid future charges, cancel at least 24 hours before the free trial or current period ends.
-
On the device you used to subscribe, open Apple Subscription Management (https://apps.apple.com/account/subscriptions) and cancel.
-
Or go to Settings → Apple ID → Subscriptions, tap JustFit, and select Cancel Subscription.
For Google Play Subscribers:
Subscriptions are managed entirely by Google Play, and JustFit doesn’t have the authority to cancel them for you. You can disable auto-renew in Google Play at any time. To avoid charges, cancel at least 24 hours before the trial or current period ends.
-
On your Android device, open Google Play Subscription Management (https://play.google.com/store/account/subscriptions) and cancel.
-
Or open the Google Play app, tap Subscriptions, find JustFit, and cancel.
For full details of our subscription terms, you can always consult the transparent JustFit Terms for Subscription Policy & Terms of Service
Important: Deleting the app alone does not cancel your subscription.
If these steps don’t resolve your issue, please contact our support team(https://justfitweb.zendesk.com/hc/en-us/requests/new) for help.