Refund policy
- We want to ensure you have the best experience with JustFit. If you are not satisfied with your subscription, noticed an unrecognized charge, or made an accidental purchase, we are fully committed to helping you resolve the issue quickly and fairly.
- How to submit your request: For the fastest resolution, please use our guided online system. This process will evaluate your account status and help find the best solution for your situation. (Please note: You will need to log into your JustFit account to access this link).
- 👉 Click here to start your refund process (https://app.justfit.app/refund-process?refund_from=zendesk)
Important:
- If a refund is approved and processed, you will lose access to your JustFit subscription immediately.
- You can only receive a refund for JustFit once. Future repurchases will not be eligible for a refund.
Need further assistance? If this process doesn’t resolve your issue, please contact our support team (https://justfitweb.zendesk.com/hc/en-us/requests/new)or click the "Feedback" button in the lower right corner for help.